POSITION SUMMARY: Oversees the quality, compliance and education programs, as well as the Health Information Management (HIM) Department and related contract management services.
KEY REPORTING RELATIONSHIPS: Reports to President.
ESSENTIAL DUTIES: Oversees, and is accountable for, directional leadership to the HIM Department and the Quality and Education Department; ensures current skill training, development, daily operations, budget adherence, assignment of duties and performance improvement meet the organization’s mission and strategic goals. Ensures a continuum of compliance measures and education to employees (and volunteers) in the clinical and administrative settings, enabling them to provide quality agency services in accordance with current federal, state and local regulations. Participates in the organization’s QAPI initiatives to ensure that the development of quality, compliance, education and HIM policies and procedures are current and meet federal, state and local regulations. Responsible for successful implementation of Hospice Item Set, CAHPS and other publicly-reported industry and/or accreditation quality benchmark programs. Leads the Corporate Compliance program and the Risk Management activities, which include compliance with Medicare’s Conditions of Participation and all other applicable federal, state and local regulations, as well as accreditation standards. Collaborates with Directors of Clinical Services and Business Development, among others, in preparation for, during and in response to, regulatory site visits and surveys. Supports all departments to ensure organizational preparedness for licensure and certification surveys. Evaluates quality and effectiveness of professional development/education activities through identification and monitoring of quality indicators, data collection, analysis and evaluation of learning activities. Oversees the orientation process, making recommendations to improve professional development practice and outcomes. Provides direction, support and collaboration to the HIM team; ensures confidential clinical records meet regulatory standards for accuracy and completeness of hospice documentation and supports the technical audit process. Other duties and responsibilities as assigned.
CORE COMPETENCIES: Demonstrates the ability to translate organizational goals into effective programs. Possesses knowledge of health care law, fraud, and abuse and Medicare/Medicaid reimbursement. Supervises and leads various programs and teams to meet patient/family care and organizational goals. Possesses strong interpersonal skills, communication skills and public speaking experience. Provides expertise in the theories and principles of quality improvement, process and improvement and adult learning. Demonstrates above average proficiency in using Windows platform and Microsoft applications. Participates in appropriate continuing education as requested or required by immediate supervisor in order to enhance job-related skills and abilities.
POSITION QUALIFICATIONS: Minimum Education: Bachelor’s degree in Healthcare, Nursing, Business Administration, Complementary Therapies or related field required. Master’s degree in related field preferred. In-depth knowledge in area of specialty related to hospice and palliative care.
Minimum Experience: Five (5) years progressively responsible experience in leadership, management and supervision in the health care industry. Experience in QAPI programs, medical records, and related functions preferred.
Required License: Colorado State Driver’s license. CHPN Certification preferred.
Internal Number: 1719
About Halcyon Hospice & Palliative Care
We want you to come work with us at Halcyon Hospice!
Our Name, Halcyon, has meaning to who we are and what we do. It stands for the Kingfisher; a legendary bird that nested upon disrupted waters and brought calm and peacefulness. Halcyon wants to bring calm and peacefulness to our patients as well. We want to live up to our namesake.
Discover the joys of hospice care and the rewards of working for an employer named one of Denver’s Top Work Places by The Denver Post 8 years in a row.
Providing patient centered care along Colorado's Front Range (Fort Collins, Denver, and Castle Rock)