The U.S. Department of Homeland Security recently issued an emergency advisory about an elevated threat of cybersecurity attacks targeting hospitals and health care systems in the U.S. These threats can come by phone calls, text messages or emails.
ChristianaCare advises that everyone be alert to potential phone, email and text-messaging scams. If you receive a suspicious phone call, text message or email from ChristianaCare that asks you to make a financial transaction or to provide personal information, please visit www.christianacare.org or call 302-327-5555 and ask to speak to someone from the department or service that contacted you.
Serves as the clinical operational representative and advocate in the design, development, implementation, support and adoption of the electronic medical record and other patient care systems. Works closely with facility and corporate leaders, multi-disciplinary teams, Information Technology, and Clinical Informatics to drive clinical optimization in the transformation of patient care.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Participates in the implementation of approved processes, recognizes 'work arounds' and other non-approved practices, and acts as a change agent in the development and promotion of process revision/redesign to maximize system functionality and efficiency, optimize use of systems, and improve outcomes and patient and clinician satisfaction.
Assists in analysis, problem solving and process re-engineering activities related to issues surrounding electronic information systems.
Identifies, collects and reports baseline and post implementation metrics and data through observations and audits for assigned projects
Conducts rounds and communicates regularly with and provides assistance to end-users. Builds relationships by demonstrating a clear and predictable service.
Acts as a change agent and reinforces adoption strategies.
Educates units on existing functionality, new enhancements and upgrades.
Applies clinical knowledge, systems and analysis skills, knowledge of current and future computer applications, and project planning and implementation skills to achieve defined objectives of sustained technology solutions and processes.
Identifies barriers to project success and communicates effectively to application and project leaders to overcome barriers
Responds to requests with high level analysis.
Evaluate global need, value, and impact.
Route project-specific requests to appropriate individual or team..
Develop and provide optimal roll out and evaluation strategies in support of new projects/solutions (engage in projects at implementation planning, execution, and evaluation phases)
Maintain alignment of organizational focus, understand and contribute to solutions (technology or process) for emerging issues; identify integration points across efforts
Performs assigned work safely adhering to established departmental safety rules and practices.
Reports to supervisor, in a timely manner, any unsafe activities, conditions, hazards or safety violations that may cause injury to oneself, other employees, patients and visitors
Performs other related duties as required
EDUCATION AND EXPERIENCE REQUIREMENTS:
BS in clinical discipline such as nursing; Master's degree in clinical discipline or information technology preferred
Five (5) years of experience in health care information systems with emphasis on business and clinical analysis and process improvement. Cerner application experience preferred.
Internal Number: JR54460
About Christiana Care Health System
Christiana Care Health System is headquartered in Wilmington, Delaware and is one of the country's largest health care providers, ranking 21st in the nation for hospital admissions. Christiana Care is proudly a Nurse Magnet recognized institution. Christiana Care Health System is also one of the largest health care providers in the mid-Atlantic region, serving all of Delaware and portions of seven counties bordering the state in Pennsylvania, Maryland and New Jersey. A not-for-profit, non-sectarian health system, Christiana Care includes two hospitals with more than 1,100 patient beds, and is a major teaching hospital with two campuses. Christiana Care is continually recognized for excellence on a regional and national level. Our role in the community is expressed in the Christiana Care Way: "We serve our neighbors as respectful, expert, caring partners in their health. We do this by creating innovative, effective, affordable systems of care that our neighbors value."Christiana Care is a great place to work because we value diversity and recognize it to be a core part of our success. Because of the diversity of our employees, affiliated health professionals and volunteers, we are... positioned to meet the unique needs of our patients and community. We acknowledge and celebrate the uniqueness and talent of each employee. Because of our talented workforce we are able to provide a quality healthcare experience to our patients and community. We strive to create an inclusive environment in which individual diversity can be leveraged and thrive. Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.