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Concierge Retail Part Time Orlando
Top Reasons to work at AdventHealth - Orlando
Located north of Orlando in the community of Altamonte Springs, our facility is consistently named âœBest Hospitalâ for overall quality, reputation, doctors and nurses by local residents
Work Hours/Shift: Part Time 20hours a week, Mon - Fri 9a - 1p
You Will Be Responsible For:
Demonstrates AdventHealth core values of Integrity, Compassion, Balance, Excellence, Stewardship, and Teamwork.
Executes the fulfillment of customer concierge requests within guidelines established by leadership. Approaches all encounters with guests and employees in a gracious, attentive, courteous and service-oriented manner. Effectively seeks and applies new concepts and techniques to enhance program and build employee and customer loyalty.
Coordinates the day-to-day operations to facilitate high touch concierge services in an efficient and effective manner. Utilizes strong customer service and organizational skills in coordinating successful events, promoting a positive impact for the program, hospital, and customers. Works closely with all levels of customers throughout the company to assist in coordinating personal services.
Successful handling, prioritizing, and resolving of issues while anticipating opportunities in the future. Leads by example, consistently conveying a positive attitude, passion and pride in work.
Maintains a vendor/sourcing resource database for personal services (event planners, restaurant recommendations, transportation, personal shopping, hotel accommodations, spas, etc).
What You Will Need:
Professionalism, confidence, strong organizational skills, efficiency, initiative, resourcefulness, and an ability to work in a fast paced, rapidly changing environment
Ability to convey information and ideas clearly
Working knowledge Microsoft Office, Outlook, Excel
Conflict resolution and problem-solving skills
Goal seeker and achiever
Exemplary customer service skills
Two years of relevant experience.
The Concierge Ambassador participates in the implementation of all retail concierge programs on the AdventHealth campuses. As a concierge ambassador, you will be responsible for proving high quality customer service while fulfilling the requests of employees, patients, family members, and physicians in a fast-paced environment. Actively participates in outstanding customer service and accept responsibility in maintaining relationships that are equally respectful to all.
AdventHealth Greater Orlando (formerly Florida Hospital) is one of the largest faith-based health care providers in the United States. For 150 years, we have carried on a tradition of providing whole-person care that not only addresses patients' physical ailments, but also supports their emotional and spiritual well-being. We demonstrate the same level of compassion and care for our employees as well, doing all that we can to help them realize their full potential – both personally and professionally.