Responsible to manage day-to-day activities and staff for surgical case cart, central supply, sterile processing of surgical instruments, linen services, medical equipment, shipping & receiving, couriers, and mail operations. Provides strong leadership to contract and non-contract staff in a series of job classes including hiring, staff development, terminations, and resolution of grievances in contract areas. Develops and maintains climate of exceptional customer service with actively engaged team. Interacts with hospital department managers and supervisors to establish service levels and to resolve customer complaints. Responsible for hospital wide distribution, stocking, and management of inventory levels and expiration dates. Accountable for favorable performance of labor and expense costs for designated supply chain departments. Actively participates in department budgeting and goal setting process. Serves as subject matter expert on surgical / medical supplies and equipment. Recommends and implements opportunities for improvements in customer service, cost reductions, operational processes.

• Responsible for managing day-to-day activities and staff for surgical case cart, central supply, sterile processing of surgical instruments, linen services, medical equipment, shipping & receiving, couriers, and mail operations.
• Provides strong leadership to contract and non-contract staff in a series of job classes including hiring, staff development, terminations, and resolution of grievances in contract areas.
• Develops and maintains climate of exceptional customer service with actively engaged team.
• Interacts with hospital department managers and supervisors to establish service levels and to resolve customer complaints.
• Responsible for hospital wide distribution, stocking, and management of inventory levels and expiration dates.
• Accountable for favorable performance of labor and expense costs for designated supply chain departments.
• Actively participates in department budgeting and goal setting process.
• Serves as subject matter expert on surgical / medical supplies and equipment.
• Recommends and implements opportunities for improvements in customer service, cost reductions, operational processes
• Accountable to deliver service and maintain inventory at appropriate levels to meet hospitals needs.
• Responsible to develop and maintain effective team proficiency on tasks in multiple job classes.
• Seeks out continuous operational improvements to reduce cost and improve customer service levels.
• Develops staff to build engaged work force though coaching, mentoring, and teaching.
• Schedules shifts and adjusts staffing to accommodate workload
• Ensures that department and staff adhere to all system and hospital policies as well as regulatory and safety requirements.
• Actively maintains safe environment for staff and patients alike
• Create and maintain an effective management climate that insures all employees are actively engaged in the execution of the materials mission, are participating in the improvement process and are appropriately challenged in the execution of their daily activities.
• Works closely with human resources department to ensure compliance with Fairview policies and procedures. Conducts interviews, hires, transfers, terminates staff, and resolves grievances as necessary.
• Conducts employee performance appraisals including timely recognition and disciplinary actions.
• Ensures inventory and service levels meet or exceed customer needs.
• Works closely with departments, staff, and outside vendors to coordinate support to hospital. Offers recommendations for improvements and cost reductions.

Required Qualifications:

• BA/BS, Supply Chain, Logistics, Business, Nursing, Related.
• 3 Years experience in non-healthcare supply chain, supervisory role, or 1 years experience in healthcare supply chain.

Preferred Qualifications:

• 3 years supervisory experience in healthcare union environment.
• CMRP, APICS, Central Processing Certification